Yes. Rexx works with individual collectors, watch enthusiasts, artists, and small brands on custom watches, custom dials, Seiko mod projects, engraved parts, and limited workshop-led collaborations.

Choose your starting point in the dial and watch designer: Make a dial for a standalone dial, or Build a watch for a complete Rexx watch. The watch builder offers four case styles: SKX diver, Classic fluted, Classic rounded and Classic flat.

For an idea beyond the builder, explore the custom project gallery and send a brief. A reference, style, case size, movement preference and budget range help us discuss what can be built.

Yes. Logos and engravings can be added to the dial, case back, crown, rotor, or selected components depending on the watch, material, available space, and the technical limits of the build.

Yes. Custom dial creation is one of Rexx's core specialties. Dials can be designed from scratch using engraving, texture work, finishing, painting, and other workshop processes. A dial can be ordered on its own or installed on a compatible Rexx watch before shipping.

Choose Make a dial in the dial and watch designer. The displayed product price is for the custom dial only.

Choose Build a watch. In the Watch step, select SKX diver, Classic fluted (Datejust style), Classic rounded (Oyster style), or Classic flat (Airking style). Then work through Dial, Parts, Personalize and Review.

A complete configured watch is ₪1,800, including your custom dial. Crown engraving adds ₪50; caseback engraving adds ₪50 in total, whether you use one, two or three text areas. One engraving option brings the total to ₪1,850; both bring it to ₪1,900. A standalone dial is ₪500.

Review the front, back and crown previews, confirm the design, add it to your cart and pay at Shopify checkout. Your design and engraving are saved with the order. Rexx checks the final parts, physical fit and finish before assembly; a visual preview is not a physical fit approval.

Orders ship within up to two weeks; transit time is separate. For another case direction or a project beyond the designer options, discuss your idea with the workshop. These are independent Rexx builds; style names do not imply affiliation with another watch brand.

Yes. Rexx can build fully custom mechanical watches around a personal idea, brand concept, artwork, logo, dial design, or existing base watch. The final direction depends on the case, movement, dial fit, parts availability, and what is technically realistic for the project.

Yes. Many Rexx watches can be customized before shipping. Depending on the model, you may be able to adjust the dial, hands, strap, bracelet, bezel, finishing, engraving, or overall build direction.

Rexx accepts major credit cards and supported express checkout options shown at checkout, such as Apple Pay, PayPal, and Google Pay when available in your region.

Rexx has a 14-day return policy for eligible items. Items must be unworn or unused, with tags where relevant, in the original packaging, and with proof of purchase.

Custom watches, modified watches, custom dials, engraved work, and made-to-order projects may have different return limits because they are made or altered specifically for the customer. Contact Rexx before ordering if you are unsure.

Read the full return and refund policy.

Send a detailed message to Rexxtimepieces@gmail.com or use the contact page. Include the order number if available, the watch model, a clear description of the issue, and photos or video when useful. Rexx will review the request and advise on the next step.

Rexx watches include a 12-month limited movement warranty from the date of purchase. If the movement has a manufacturing defect during that period, Rexx will repair or replace the movement after inspection.

The warranty does not cover loss, theft, water damage beyond the stated rating, impact damage, misuse, unauthorized servicing, cosmetic wear from normal use, or damage caused by improper handling. Keep the warranty card and order details so the watch can be traced and serviced properly.

Outside the warranty period, you may choose a qualified local watchmaker at your discretion. During the warranty period, unauthorized opening, repair, or modification may void warranty coverage.

If the watch needs service, contact Rexx first with the model, order details, issue description, and photos if relevant.

You can read the manual and warranty file here: Rexx manual and warranty file.