Yes. Rexx works with individual collectors, watch enthusiasts, artists, and small brands on custom watches, custom dials, Seiko mod projects, engraved parts, and limited workshop-led collaborations.
For a custom dial or an SKX007-style watch, start with the dial and watch designer. Choose Dial only to order a dial, or Full SKX007 watch to configure a complete build and request a workshop quote.
For another platform or a bespoke concept, use the custom watch page. Helpful details include the style, case size, movement preference, dial direction, hands, strap, engraving ideas and budget range.
Yes. Logos and engravings can be added to the dial, case back, crown, rotor, or selected components depending on the watch, material, available space, and the technical limits of the build.
Yes. Custom dial creation is one of Rexx's core specialties. Dials can be designed from scratch using engraving, texture work, finishing, painting, and other workshop processes. A dial can be ordered on its own or installed on a compatible Rexx watch before shipping.
Choose Dial only in the dial and watch designer. The displayed product price is for the custom dial only.
Choose Full SKX007 watch in the designer, then explore the movement layout, dial, hands, bezel, chapter ring, strap, caseback and engraving. Review your build and request a workshop quote.
Rexx confirms parts availability, final specifications, the complete-watch price and lead time before payment. The dial-only product price does not cover a complete watch. Other watch platforms can be discussed as a custom project.
Yes. Rexx can build fully custom mechanical watches around a personal idea, brand concept, artwork, logo, dial design, or existing base watch. The final direction depends on the case, movement, dial fit, parts availability, and what is technically realistic for the project.
Yes. Many Rexx watches can be customized before shipping. Depending on the model, you may be able to adjust the dial, hands, strap, bracelet, bezel, finishing, engraving, or overall build direction.
Rexx accepts major credit cards and supported express checkout options shown at checkout, such as Apple Pay, PayPal, and Google Pay when available in your region.
Rexx has a 14-day return policy for eligible items. Items must be unworn or unused, with tags where relevant, in the original packaging, and with proof of purchase.
Custom watches, modified watches, custom dials, engraved work, and made-to-order projects may have different return limits because they are made or altered specifically for the customer. Contact Rexx before ordering if you are unsure.
Read the full return and refund policy.
Send a detailed message to Rexxtimepieces@gmail.com or use the contact page. Include the order number if available, the watch model, a clear description of the issue, and photos or video when useful. Rexx will review the request and advise on the next step.
Rexx watches include a 12-month limited movement warranty from the date of purchase. If the movement has a manufacturing defect during that period, Rexx will repair or replace the movement after inspection.
The warranty does not cover loss, theft, water damage beyond the stated rating, impact damage, misuse, unauthorized servicing, cosmetic wear from normal use, or damage caused by improper handling. Keep the warranty card and order details so the watch can be traced and serviced properly.
Outside the warranty period, you may choose a qualified local watchmaker at your discretion. During the warranty period, unauthorized opening, repair, or modification may void warranty coverage.
If the watch needs service, contact Rexx first with the model, order details, issue description, and photos if relevant.
You can read the manual and warranty file here: Rexx manual and warranty file.